Our Buying Experience.
The person we dealt with was very professional. We were kept informed as to availability and delivery times which mattered to us as we don’t like not knowing where things are at.
The advice on the suitability and technical aspects of the tractor was a big help in deciding which was the right purchase for us.
The product is everything we expected and more, just love driving it.
Presentation, perfect 10/10.
25 February 2012
From: Russell Nimmo
Sent: Saturday, 25 February 2012 4:17 p.m.
Subject: JD1850 alternator
I have just received your company cheque in repayment of repairs to the alternator on the JD 1850 you sold me.
I would like to thank you and Agrowquip for honouring our agreement and settling the account so promptly.
It has been a pleasure to deal with honest, straightforward people.
ps the 1850 is a lovely old tractor, going well.
23 November 2011
From: AGrowQuip [mailto:firstname.lastname@example.org]
Sent: Wednesday, 23 November 2011 8:34 a.m.
Subject: Contact From Website
Name: Glenda Moore
Hi, We have just paid out invoice 65324, but would like to say that the young gentleman who came out from Silverdale to Greenhithe to fix our mower was a fabulous ambassador for your company. A real credit. Unfortunately we didn't get his name, but could Roland pass on our thanks please.
Reply from AGrowQuip to Glenda's message:
From: Rowland Wards [mailto:email@example.com]
Sent: Wednesday, 23 November 2011 7:07 p.m.
Subject: RE: Contact From Website
Hi Glenda & Roger,
The young gentleman who repaired your mower was our Field Service Mechanic Aaron Corney,[AG TECH REGISTERED], a highly prized qualification obtained from JOHN DEERE by passing a specialist training program to up-skill technicians to provide excellent service support to all our customers.
We have passed on your comments and thanks to Aaron, which brought a very big smile to his face, and undoubtedly made him feel very good.
On behalf of Aaron and the team at Silverdale please except our sincere thanks to you for taking the time to send us your comments, they are very much appreciated, as is prompt payment of your invoice 65324!
17 Flexman Place
P: 09 427 9137 Ext 2402
F: 09 427 9138
M: 0274 936604
22 November 2011
From: Paul Fearon [mailto:firstname.lastname@example.org]
Sent: Tuesday, 22 November 2011 9:58 a.m.
Cc: 'Kent Fearon'
Subject: Agrowquip Silverdale
Hi Ken, just wanted to drop you a line and tell you that we have noticed a significant improvement in the service and atmosphere at Silverdale since Roland and the team from Kumeu have moved in.
The support, staff are now giving each other, the willingness to help customers and the follow up is chalk and cheese compared to what was occurring at this branch prior to the changes.
Well done to the Silverdale Team.
Regards Kent & Paul Fearon
Sent: Thursday, 28 July 2011 8:54 a.m.
To: ken fernie
Denise Van De Westerlo commented that, Hayden Hicks, Service Technician at our Cambridge Branch, has made one of customers very happy & satisfied with the work that he carried out in Aug 2011.