Testimonials

August 2012

Hello Colin,

Our Buying Experience.

The person we dealt with was very professional. We were kept informed as to availability and delivery times which mattered to us as we don’t like not knowing where things are at.

The advice on the suitability and technical aspects of the tractor was a big help in deciding which was the right purchase for us.

The product is everything we expected and more, just love driving it.

Presentation, perfect 10/10.

Regards,

25 February 2012

From: Russell Nimmo
Sent: Saturday, 25 February 2012 4:17 p.m.
To: chrishughes@agrowquip.co.nz
Subject: JD1850 alternator

Dear Chris,

I have just received your company cheque in repayment of repairs to the alternator on the JD 1850 you sold me.

I would like to thank you and Agrowquip for honouring our agreement and settling the account so promptly.

It has been a pleasure to deal with honest, straightforward people.

Thanks again

Kind regards

Russ Nimmo

ps the 1850 is a lovely old tractor, going well.

23 November 2011

From: AGrowQuip [mailto:glenda.moore@xtra.co.nz]
Sent: Wednesday, 23 November 2011 8:34 a.m.
To: info@agrowquip.co.nz
Subject: Contact From Website

Name: Glenda Moore
Email: glenda.moore@xtra.co.nz

Message:

Hi, We have just paid out invoice 65324, but would like to say that the young gentleman who came out from Silverdale to Greenhithe to fix our mower was a fabulous ambassador for your company. A real credit. Unfortunately we didn't get his name, but could Roland pass on our thanks please.

Reply from AGrowQuip to Glenda's message:

From: Rowland Wards [mailto:rowlandwards@agrowquip.co.nz]
Sent: Wednesday, 23 November 2011 7:07 p.m.
To: glenda.moore@xtra.co.nz
Cc: managementgroup@agrowquip.co.nz
Subject: RE: Contact From Website

Hi Glenda & Roger,
The young gentleman who repaired your mower was our Field Service Mechanic Aaron Corney,[AG TECH REGISTERED], a highly prized qualification obtained from JOHN DEERE by passing a specialist training program to up-skill technicians to provide excellent service support to all our customers.
We have passed on your comments and thanks to Aaron, which brought a very big smile to his face, and undoubtedly made him feel very good.
On behalf of Aaron and the team at Silverdale please except our sincere thanks to you for taking the time to send us your comments, they are very much appreciated, as is prompt payment of your invoice 65324!

Kind regards

Rowland Wards
17 Flexman Place
Silverdale
P: 09 427 9137 Ext 2402
F: 09 427 9138
M: 0274 936604
E: rowlandwards@agrowquip.co.nz

22 November 2011

From: Paul Fearon [mailto:paul@traverseltd.co.nz]
Sent: Tuesday, 22 November 2011 9:58 a.m.
To: kenwalsh@agrowquip.co.nz
Cc: 'Kent Fearon'
Subject: Agrowquip Silverdale

Hi Ken, just wanted to drop you a line and tell you that we have noticed a significant improvement in the service and atmosphere at Silverdale since Roland and the team from Kumeu have moved in.

The support, staff are now giving each other, the willingness to help customers and the follow up is chalk and cheese compared to what was occurring at this branch prior to the changes.

Well done to the Silverdale Team.

Regards Kent & Paul Fearon
Traverse Ltd.

28 July 2011

From: Tai Hagai [mailto:Tai.Hagai@aucklandcouncil.govt.nz]
Sent: Thursday, 28 July 2011 8:54 a.m.
To: ken fernie
Subject: Service

Hey Ken

Just letting you know you and your team are Awesome and are leading the way in Great Service Damo is a Great asset to your team and is always keeping me informed of any delays, any new things, Best Practice for all my John Deere Machinary. Thanks

Tai Hagai

Head Sexton,

Manukau Memorial Gardens

In Feb 2011 Mr Martin Kamphuis was entered into our draw to win a John Deere 'JM26 Walk Behind Mower' - Martin Kamphuis, commented: "It's the best mower I have ever had. It drives itself, it's easy to use and has a great wide cut. The compact tractor is my new toy, I'm always on it and it helps me to do the jobs that I would've no longer been able to do. I haven't won anything in over 20 years, to win this mower was great."

In Feb 2011 Mr Neven Granich was entered into our draw to win a John Deere 'JM26 Walk Behind Mower' - Neven Granich, commented: "The Starfire II is really good and is currently on my John Deere 7930 drill tractor, which we have running 24 hours a day. We wouldn't be able to run this unit 24 hours without the Starfire II. The mower is really nice and has a great cut."

In Feb 2011 Jennifer Gillies was entered into our draw to win a John Deere ‘JM26 Walk Behind Mower’ - Jennifer Gillies, commented: “I was overwhelmed to hear that I had won a John Deere Self propelled lawn mower. I never win anything, so it was a real surprise. I can see how John Deere has such a good reputation for quality, service & longevity… Rowland & his team at AGrowQuip spent time with me to ensure I got the best mower for my needs. They were a pleasure to deal with. They didn’t pressure me & I made my decision easily once I had reviewed the alternatives. I have no regrets with the choice of ride on mower I purchased.”

Here are a selection of comments from our happy trademe customers:

gooseman4 (84 ) 26 May 2011 agrowquip was the seller (#370659282)

Great people to deal with. Had a small issue and this was delt with quickly and with out fuss. Thanks Rowland. I'd definatley trade again.

jespeck (76 ) 18 Feb 2011 agrowquip was the seller (#350329032)

great service and trade, a pleasure to deal with

tripln3 (32 ) 19 Jan 2011 agrowquip was the seller (#347802985)

Very pleasant to deal with.Good communication. Slight hiccup with courier delivery,but this was soon sorted. Recommended trader.AAAA.Really enjoyed the show. T/U.

sme5 (85 ) 13 Nov 2010 agrowquip was the seller (#325431486)

Easy people to trade with.

stan666 (12 ) 12 Oct 2010 agrowquip was the seller (#323155701)

All good , easy trade. Happy to trade again.

Denise Van De Westerlo commented that, Hayden Hicks, Service Technician at our Cambridge Branch, has made one of customers very happy & satisfied with the work that he carried out in Aug 2011.

Mr David Blackstock of Hamilton, had been having ongoing issues with his Case tractor. That was until last month when Hayden arrived. Mr Blackstock said that "Hayden was very well spoken and clear with what he was about to do to the tractor in order to attempt and remedy the issue", which he did in 5 minutes.

Mr Blacktock also commented that he knows praise is not given out enough these days, so thinks that Hayden deserves some acknowledgement. As he could ‘actually’, (compared to the last tech) arrive, dismantle, remedy & repair the tractor, all the while speaking in English so the customer knew what was happening.